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Dispatch Coordinator

Role Overview

As a Dispatch Coordinator at Portable Waste Pros, you play a critical role in the success of our daily operations. You’ll be responsible for managing the scheduling and coordination of all equipment rentals, including roll-off dumpsters, portable toilets, fencing, storage containers, and restroom trailers. Your goal is to ensure every order is delivered, serviced, and picked up on time with no surprises. You’ll work closely with haulers, internal teams, and occasionally clients to ensure a smooth, efficient process from start to finish.

This position is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can juggle multiple moving parts while maintaining strong attention to detail.

Key Responsibilities


  • Schedule and dispatch deliveries, pickups, and services across multiple product lines

  • Coordinate daily with haulers and drivers to confirm availability and job site access

  • Communicate any delays, changes, or service updates to the appropriate internal teams

  • Track open orders, proactively resolve scheduling conflicts, and maintain accurate notes

  • Support the customer service and sales teams with order updates and service confirmations

  • Identify potential service issues early and act quickly to resolve them

  • Ensure all scheduling meets customer expectations and safety standards


    • What We’re Looking For


    • Prior experience in dispatching, logistics, or field service coordination

    • Excellent organizational skills and attention to detail

    • Ability to stay calm under pressure and adapt quickly

    • Strong communication and problem-solving skills

    • Comfortable working with scheduling systems, CRM tools, and email

    • A proactive, dependable mindset with a commitment to service